FREE SHIPPING on all U.S. orders!

REFUND POLICY

SHIPPING DELIVERY
  • UNDONE BEAUTY products are sent out via FedEx SmartPost for majority of the year. During the winter holidays, UNDONE BEAUTY ships packages via UPS Ground. If you have special shipping requests, please let us know.
  • Products are shipped anywhere in the United States and Canada.
  • Most shipments will arrive within 5-10 business days after the order is received, depending on the delivery address’ proximity to UNDONE BEAUTY (Willowbrook, IL).
  • Orders shipping in the United States will receive FREE shipping.
  • Orders shipping to Canada will have a flat $18.00 shipping fee. 

RETURNS & REPLACEMENTS
  • We accept all returns. Unless item is defective or damaged, the buyer will be responsible for return shipping.

PAYMENT, PRICING & PROMOTIONS
  • We accept: Visa, Master Card, American Express and Discover

    Gift Cards and Pre-Paid Credit Cards are not accepted

Any questions? Call us at 1.800.443.3000 or email us at customercare@trufragrance.com

Ultra-wearable formulas designed to make it easy, with less. Unretouched models - always. 

Luxury quality products and handmade tools starting at 5 bucks.

Formulated with effective natural ingredients for your skin and lashes. Vegan-friendly + cruelty-free.

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