• UNDONE BEAUTY products are sent out via FedEx SmartPost for majority of the year. During the winter holidays, UNDONE BEAUTY ships packages via UPS Ground. If you have special shipping requests, please let us know.
  • Products are shipped anywhere in the United States and Canada.
  • Most shipments will arrive within 5-10 business days after the order is received, depending on the delivery address’ proximity to UNDONE BEAUTY (Willowbrook, IL).
  • Orders shipping in the United States will receive free shipping over $25
  • Orders shipping in the United States under $25 will be charged a flat $3.99 shipping fee.
  • Orders shipping to Canada will have a flat $18.00 shipping fee. 

  • We accept all returns. Love it or it's free - 100% money back guarantee on product.
  • Buyer will not be refunded shipping fees from original purchase; however, return shipping is free.
  • We accept: Visa, Master Card, American Express and Discover

    Gift Cards and Pre-Paid Credit Cards are not accepted

Any questions? Call us at 1.800.443.3000 or email us at

Ultra-wearable formulas designed to make it easy, with less. Unretouched models - always. 

Luxury quality products and handmade tools starting at 7 bucks.

Formulated with effective natural ingredients for your skin and lashes. Vegan-friendly + cruelty-free.